Lumen answered
+1 (415) 555-0184Unknown · California
“Mike from Solar Solutions, special offer today.”
Sales call endedNever rang your phone. Transcript saved.
AI call screening
Lumen answers unknown numbers, refuses scams, and only rings you for real callers.
An animated example: Lumen answers an unknown number, asks who is calling, refuses a caller claiming to be a bank, and ends the call without passing on any details.
| Feature | WiseGuard | Built-in on iPhone | Built-in on Android | Carrier spam filter |
|---|---|---|---|---|
| Unknown numbers never ring you | Yes | Yes | Pixel only | No |
| Answers and asks who's calling | Full conversation | Name only | Pixel only | No |
| Refuses codes and card details mid-call | Yes | No | No | No |
| Written transcript of every screened call | Yes | Voicemail only | Pixel only | No |
| Learns which numbers to let through | Automatic | Manual | Manual | No |
| Tied to aliases and broker opt-outs | Yes | No | No | No |
Built-in behaviour varies by OS version, region and carrier. Google's Call Screen ships on Pixel phones; Apple's screening covers unknown callers only.
Your controlsYours
The limitsFixed
Screening uses automated analysis and will not catch every scam. Review transcripts and alerts before acting on them.
FAQ
No. Contacts ring straight through; screening only meets unknown and unsaved numbers.
It doesn't have to: Lumen never reads out a one-time code, card number or address to an inbound caller, whoever they claim to be. A genuine bank can confirm anything in its app.
Real callers answer one question and get put through while still on the line. You can take over any screened call with one tap.
Screening is included in the subscription, not an add-on.